Database Management

Let Red Rock’s expert DBAs take the complexity and uncertainty out of managing your database environments. More than likely, database management is not your core business competency, however it is what we do every day and we have been providing standout service for over 14 years.

Our team has the qualifications, specialist skills, innovation and experience to most efficiently and cost-effectively manage your database environments. With Red Rock, you can be assured that your business critical databases are in safe hands.

Our comprehensive Database Managed Services cater for a broad range of database environments and management activities that need to be performed to keep your databases stable, available to your users, secure and performing optimally. We understand the critical nature of our customer’s business data and the need for database reliability. We have designed our services with these considerations in mind.

Supported Database Environments

  • Oracle
  • DB2
  • SQL Server
  • MySQL

Database Management Services

  • Level 2/3 technical support
  • Database environment monitoring
  • Incident/problem management
  • Backup management
  • Management of DR processes
  • Environment restores, clones and refreshes
  • Security management
  • Database health check reviews
  • Performance management
  • Liason with Oracle Global Support
  • Change/release management
  • Patch management

Benefits of Red Rock Database Services

  • 24x7 support with commitment to SLAs
  • Access to database specialists across a wide range of products/versions
  • Proactive problem prevention and remediation
  • Total service flexibility
  • Eliminate key person risks
  • Delivers high level of availability and ensures business continuity
  • Predictable costs and lower Total Cost of Ownership
  • Improved system capacity and performance
  • Improved processes through implementation of DBA best practices
  • Fifteen years of Oracle Database support experience at your fingertips